CRM systems development
with CENTUM-D

CENTUM-D delivers cutting-edge CRM systems that change customer relationships. Our expert CRM development team creates tailored solutions to drive sales growth and enhance operational efficiency.

CRM

What is the need

What CRM is and Why It is Needed

A custom CRM is a customer relationship management solution designed specifically for your business needs, workflows, and industry requirements, unlike generic off-the-shelf platforms.

Precise Functionality Alignment
Seamless System Integration
Improved Sales Performance
Enhanced Customer Relationships
The system centralizes customer data, streamlines sales processes, and enhances communication across teams.

Our services

Our CRM Development Services

​​Custom Development

Unique CRM solutions built to match your specific business processes, industry requirements, and growth objectives for maximum efficiency.

Integration

Seamless connection of CRM systems with existing business tools, databases, and third-party applications for unified data flow.

Cloud Solutions

Scalable cloud-based CRM platforms offering enhanced accessibility, automatic updates, robust security, and reduced IT overhead.

Training and Ongoing Support

We maximize your CRM’s value with ongoing technical support, including maintenance and updates, combined with tailored user training. This ensures smooth system performance and high user adoption, maximizing your return on investment.

Want to discuss your project?
Fill out a Brief

technologies

overview of technologies and Platforms

Technologies and platforms

  • HTML/CSS
  • React JS/Next js
  • Vue.js/Nuxt js
  • Lavarel
  • MongoDB
  • OpenCart
  • Flutter
  • Docker/Docker-Compose
  • Node.js
  • Java
  • PHP
  • MySQL
  • Redis
  • WordPress
  • React Native
  • NGINX

expertise

Our expertise

CENTUM-D delivers specialized CRM solutions across key sectors: e-commerce (45%), Retail (25%), Healthcare (15%), Financial Services and Other Industries (15%).
expertise chart

E-Commerce

Сustomer data management, order tracking, personalized marketing, and integration with shopping platforms for sales growth

Retail

Inventory integration, customer loyalty programs, point-of-sale connections, and unique commerce experiences.

Healthcare

Patient management, appointment scheduling, treatment history tracking, and HIPAA-compliant communication systems.

Financial Services and Other Industries

Secure client management, compliance reporting, and risk assessment capabilities.
45% E-Commerce
Сustomer data management, order tracking, personalized marketing, and integration with shopping platforms for sales growth
25% Retail
Inventory integration, customer loyalty programs, point-of-sale connections, and unique commerce experiences.
15% Healthcare
Patient management, appointment scheduling, treatment history tracking, and HIPAA-compliant communication systems.
15% Financial Services and Other Industries
Secure client management, compliance reporting, and risk assessment capabilities.

WHY CHOOSe US

Why Choose Centum-D

shake hands
97%
of our clients return to us again
rocket
15+
years in the IT sector and eLearning development
medal
100+
Delivered 100+ eLearning solutions across industries
clock
24/7
support at all stages—from concept to launch
clutch grey
5.0
star star star star star
Gyk Olga
Co-FOUNDER Good Waves
“Thanks to Centum-D, our business works more efficiently by 100%! We recommend!”
clutch grey
5.0
star star star star star
Gyk Olga
Co-FOUNDER Good Waves
“Thanks to Centum-D, our business works more efficiently by 100%! We recommend!”
clutch grey
5.0
star star star star star
Gyk Olga
Co-FOUNDER Good Waves
“Thanks to Centum-D, our business works more efficiently by 100%! We recommend!”
clutch grey
5.0
star star star star star
Gyk Olga
Co-FOUNDER Good Waves
“Thanks to Centum-D, our business works more efficiently by 100%! We recommend!”
clutch grey
5.0
star star star star star
Gyk Olga
Co-FOUNDER Good Waves
“Thanks to Centum-D, our business works more efficiently by 100%! We recommend!”

OUR process

Our CRM Development Process

search round 2

Analysis Stage

We conduct comprehensive business requirements gathering through stakeholder interviews, audit existing systems, and map customer journeys.
design

Design Stage

Our designers create intuitive user interfaces and detailed mockups, while architects develop system architecture and database structures.
testting

Development Stage

The development team builds custom CRM functionality with specific features, creates optimized databases, and develops comprehensive APIs for integrations.
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Testing Stage

Rigorous testing encompasses functionality validation, performance testing under various load conditions, and comprehensive security assessments.
design

Deployment Stage

We set up production environments with optimal configuration, migrate data from legacy systems with validation, and create user accounts with appropriate permissions. Our team coordinates the system launch with comprehensive go-live support.
testting

Support Stage

Ongoing support includes 24/7 technical assistance, regular updates with security patches, and continuous performance monitoring with feature enhancements.

Case studies

Client Stories

Technical support and work
Web developing
Marketing and promotion
Translation and filling content
support
web
marketing
translation

start your erp project

Get Started with CRM Development

01
Share your project details
Complete project brief with requirements, current systems, integrations, timeline, and budget. Our team reviews for scope understanding.
02
Match with our professionals
Assign dedicated specialists based on industry needs — schedule consultations with developers, project managers, and analysts.
03
Let’s get started
Sign the agreement, finalize the timeline, and initiate the analysis phase, which includes gathering requirements, planning architecture, and creating a roadmap.

WHY YOU SHOULD CHOOSE US

Why Should You Outsource CRM Development

Cost
Savings
Save on paying only for the expertise and time you need, avoiding costly hiring of an in-house team.
Access to
Expertise
Get easy access to experienced outsourcing CRM developers who can be anywhere around the world for the rate you choose.
Faster
Delivery
Speed up your project and digital transformation by finding the best outsourcing experts who can perform the tasks quickly.
Business
Focus
Stay focused on your main operational goal while the team handles CRM development's technical side.
Scalability
Easily adjust and scale the team size based on your project development phase without experiencing staffing issues.

Frequently Asked Questions

FAQ

What is CRM and why do I need it?

CRM (Customer Relationship Management) centralizes customer data, streamlines sales processes, and improves communication. Businesses need CRM to increase sales efficiency, enhance customer retention, and gain valuable insights for growth.

How long does CRM development take?

Custom CRM development typically takes 3-6 months, depending on complexity and features. Simple systems require 8-12 weeks, while complex enterprise solutions may need 6-12 months for complete implementation.

What's the difference between custom and off-the-shelf CRM?

Custom CRM is explicitly designed to meet your business needs, workflows, and industry requirements. Off-the-shelf solutions offer generic features but may require costly modifications and ongoing subscriptions.

How much does custom CRM development cost?

CRM development costs vary based on features, integrations, and complexity. Basic systems start at $15,000, while enterprise solutions range from $50,000 to $200,000. Contact us for accurate project estimates.

Can you integrate CRM with existing systems?

Yes, we specialize in CRM integrations with accounting software, marketing platforms, e-commerce systems, and third-party tools. Seamless integration ensures unified data flow across your business operations.

Do you provide CRM training and support?

We offer comprehensive training programs for different user roles and 24/7 ongoing support, including system maintenance, updates, performance optimization, and feature enhancements throughout the CRM lifecycle.

Is my data secure in a custom CRM?

Absolutely. Our CRM solutions feature enterprise-grade security, including data encryption, role-based access controls, audit trails, and regular security assessments, to protect sensitive customer information.

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